FAQ

Before You Contact Us, Here Are Some Common Questions Answered :)

When will I receive my tracking number?

Tracking numbers are typically sent out within 1–2 business days after your order is processed.

Why isn’t my tracking number working?

Once you receive your tracking number, it may take up to 5 days to activate as your package moves through the carrier's system. If it’s still not working after this time, feel free to reach out to us!

How fast is the delivery time?

Delivery times vary based on location. Please allow 3-10 days for your order to arrive, depending on your shipping address.

What is your exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.